Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6980 Someone from NSW thinks vodafone is very fail at 28 Dec 2010 05:05:51 PM
I run my business from home but can't make OR receive calls, I have to drive a few blocks away (& I live in Randwick). It has full reception (all the bars) but as soon as I make the call it goes to one bar, then drops out. I sent texts to my kids to pick them up from school but gave up after the first couple of times as they get them hours later...dangerous!
I was told it would work at the country town I'm originally from that I visit regulary, but it doesn't at all. I was also told I could go to a lower plan (as my ex husband got me the phone at a high plan price promising to pay for it, but refused after he'd signed me up) but then told later I couldn't.
I can't get onto the "my vodaphone" site, can't upload apps, & am sick of being told to take the sim card out whenever it tells me "no connection" or "not allowed"! I as lied to....I want ALL my money back as I have lost so much money retrieving messages & re-making lost calls.
In short, I've been in tears a few times when trying to make urgent calls...but never can when they are important!
I was told it would work at the country town I'm originally from that I visit regulary, but it doesn't at all. I was also told I could go to a lower plan (as my ex husband got me the phone at a high plan price promising to pay for it, but refused after he'd signed me up) but then told later I couldn't.
I can't get onto the "my vodaphone" site, can't upload apps, & am sick of being told to take the sim card out whenever it tells me "no connection" or "not allowed"! I as lied to....I want ALL my money back as I have lost so much money retrieving messages & re-making lost calls.
In short, I've been in tears a few times when trying to make urgent calls...but never can when they are important!