Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7010 Someone from SA thinks vodafone is EPIC FAIL at 28 Dec 2010 05:10:09 PM
A couple of weeks ago I swapped internet providers to Vodafone, being PROMISED I would have coverage as the girl in the store supposedly lives 5 minutes from my house. I was with Crazy Johns (same/similar company, whatever) and have had nothing but trouble with their lack of coverage. Only went with Vodafone because apparently my USB wasn't covered for replacement any longer with CJ...... Have only been able to have a couple of hour sessions IF THAT during the month so far. I am seriously frustrated, sick of error messages and no coverage. I spent 20 minutes on the phone to have someone to help me fix the problem with it but I never got through to anyone. Will be canning the contract in the next few days as soon as I can organise to go with someone else. I have never had any problems with my mobile (Vodafone prepaid) but I'm looking to change that now too. Don't tell me that you can provide something if you can't!