Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
706 Someone from NSW thinks vodafone is Thinkmobile alternative at 18 Dec 2010 02:03:01 AM
On your alternatives page, you cross off Thinkmobile as being Voda wholesale. This is only half true - Half their plans are Voda (what they call the "Swift" network plans) and the other half are on Telstra 2G (the "classic" network plans).
I was on Voda pre-paid in 2008 (awful - dropped calls, delayed smss, atrocious customer service) before switching to Thinkmobile Classic (Telstra 2G network). Thinkmobile's network was great for domestic usage but I had some issues sending international smss (their international SMS provider didn't have a service to Taiwan). For the price, Think were great and their call centre is in Australia.
I was on Voda pre-paid in 2008 (awful - dropped calls, delayed smss, atrocious customer service) before switching to Thinkmobile Classic (Telstra 2G network). Thinkmobile's network was great for domestic usage but I had some issues sending international smss (their international SMS provider didn't have a service to Taiwan). For the price, Think were great and their call centre is in Australia.