Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7063 Someone from VIC thinks vodafone is atotal and absolute con, lies, ripoff, blatant misrepresentation at 28 Dec 2010 05:20:14 PM
Despite many assurances, vodafone 3g does not work in Inverloch 3996 in Victoria. It only occasionly works, for moments in Melbourne!!!! After many angry discussions, one of their technicians finally admitted that there was NO coverage whatsoever in Inverloch. I was stupid enough to believe their speil and I took out 2 broadband subscriptions with them. They don't want to know me now as I want a refund IN FULL for both these ????services????? They finally sent me an envelope to return one USB ?thing? .....they are still trying to charge me, and am still waiting for the envelope for the other useless USB ?thing? I have wept my eyes out with the frustation, extra cost and anger at their absolutely useless service and their blatant insistance that their broadband works ok. They tried to tell me that the fault was with me, or my computer. It works OK with Telstra!!