Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7093 Someone from NSW thinks vodafone is Extreme at 28 Dec 2010 05:25:50 PM
Here is an email I sent to Vodafone only a few minutes ago after being on hold for over 35mins.
Hi,
I've been a Vodafone user for over 15 years and have not have many problems until the past few months. The problems I'm experiencing is as follows:
Dropped calls
SMS takes 24 hours or more to send and receive
MMS messages not receive to I send them to
Mobile internet very slow and drops out
Visual Voice-mail on my iPhone 4, receives messages hours and sometimes days after the message has been left
All these above problems happen when I have what appears to be full signal strength.
I am paying for a service I believe that Vodafone is not supplying.
Also it is very difficult to get through to any customer service staff.
Does Vodafone think that its customers have hours to sit and wait on hold?
I will be reconsidering my service with Vodafone over the next few months and I may recommend to my Family, Friends and Work mates to avoid Vodafone if the want to receive a quality service.
Vodafone should stop sponsoring the Cricket and invest money in its network
I hope to get a reply from this email. But as with the mobile service I doubt it.
Thanks
Hi,
I've been a Vodafone user for over 15 years and have not have many problems until the past few months. The problems I'm experiencing is as follows:
Dropped calls
SMS takes 24 hours or more to send and receive
MMS messages not receive to I send them to
Mobile internet very slow and drops out
Visual Voice-mail on my iPhone 4, receives messages hours and sometimes days after the message has been left
All these above problems happen when I have what appears to be full signal strength.
I am paying for a service I believe that Vodafone is not supplying.
Also it is very difficult to get through to any customer service staff.
Does Vodafone think that its customers have hours to sit and wait on hold?
I will be reconsidering my service with Vodafone over the next few months and I may recommend to my Family, Friends and Work mates to avoid Vodafone if the want to receive a quality service.
Vodafone should stop sponsoring the Cricket and invest money in its network
I hope to get a reply from this email. But as with the mobile service I doubt it.
Thanks