Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7094 Someone from TAS thinks vodafone is No problems here at 28 Dec 2010 05:26:00 PM
I have been with Vodafone for 11 years and never had a problem. Sure I have drop outs etc but hey so do friends that are with Telstra, Optus etc. It's funny how people changed from Telstra to Vodafone, is that because Telstra started charging monthly on top of your plan for a handset where as with Vodafone you got your handset for $0 or a small up front fee??? Or is it because Vodafone offer much better plans? Do you think we would have a similar site if the person who started this website was with Telstra or Optus and the problem is not the level of service but perhaps user error???? Battery life, as per the website owners blurb on the front page, is NOT A COVERAGE ISSUE but perhaps misuse of the handset (try reading the phone manual user guide on how best to get the most out of your handset), maybe we should setup an Iphone page or a Nokia page??? On a lighter note you have all provided some much needed entertainment to myself and partner as we have laughed ourselves senseless at this site. Signed a VERY HAPPY VODAFONE CUSTOMER ( and for those who are curious I am not an employee in anyway shape or form of Vodafone)
28 Dec 2010 05:34:00 PM: Regarding battery life... If your mobile has low reception or are far from a cell tower your mobile boosts the power to receive/transmit to keep a reliable signal going. If the signal is not sufficient and the power is boosted battery will drain quicker. Perhaps is Vodafone had a stronger signal our mobiles could work a little more efficiently...
28 Dec 2010 05:35:32 PM: what is the point of coming to vodafail if you dont think vodafone is awful? you are increasing site traffic and actually helping the cause just by visiting! haha, and to think you thought you were being different, thanks for helping out the site
28 Dec 2010 05:40:06 PM: Perhaps if Telstra Optus and any other Telco had better reception our phones would work more efficiently, however at the end of the day it's still a handset issue.
28 Dec 2010 05:42:24 PM: As per my original post, I came for a laugh and thankyou for providing a laugh. Furthermore ALL comments are welcome so I commented, got your attention, so haha thankyou.
28 Dec 2010 05:48:22 PM: Granted that mobiles today drain battery quicker since they have larger screens, faster CPU's etc, still does not change the fact that the network is utter crap at the moment. It was not always this way, i certainly am not imagining the way my mobile performs....
28 Dec 2010 05:49:28 PM: And yes, I have had many laughs too, some hilarious comments but some people do take themselves a little to seriously...
28 Dec 2010 08:20:10 PM: People will probably not do much with this website as less than 1 percent of the customer base has posted here... If they did, they would actually READ the posts and that includes all the positive stuff and nopt base any decisions on.... OMG 1,000,000 ppl have been on vodafail.... we must sue them! seriously, it's a nice thought, keep closing the page and opening it again to 'create traffic'... lol!