Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
710 Someone from NSW thinks vodafone is so bad it makes other countries look good at 18 Dec 2010 04:34:19 AM
I live at the top floor apartment at rhodes and considering all the developments and at least from where i am, i really didn't expect to not have reception at all. My calls kept getting dropped out and most of my msgs arrived after the event happened or even the next day or none at all. Considering other countries like Philippines, where economy is not as good as Australia, and yet they still manage to have signal in most places such as elevators and underground car parks. It's very appalling how they managed to let there customers hang in there without a word about their issue. And now when everyone is frustrated about their service, that's when they try to inform their customers. Isn't that a bit too late? It kinda feels unfair that we paid for the service we asked for and yet they inform us 12 months after issue started.