Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7107 Someone from NSW thinks vodafone is Unreliable at 28 Dec 2010 05:29:37 PM
Normal text messages seem to send and be recieved ok. I sent a Picture message that my partner recieved 2 hours later (which was the quickest), all other MMS's have taken up to 12 hours to get!! I can drive to Melbourne and show the person the Pic in less time than Vodafone's useless service! I was also stuck in the city and tried looking up a phone number on the internet and it just didn't load! So sick of it!! I feel sorry for people who are 'locked in' to contracts, surely people can't be forced to use something that doesn't work. You wouldn't use your car if it didn't work properly would you?