Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7113 Someone from NSW thinks vodafone is Is it Vodafone? at 28 Dec 2010 05:31:33 PM
I'm not sure if my case is directly a Vodafone issue. I'm a 3 mobile customer, who I understand utilise the Vodafone network when out of their own 3G coverage areas (mainly capital cities). I spend a bit of time on south coast NSW (Jervis Bay) and have a huge amount of dropped calls, when signal strength shows 100%. Could this be the dreaded Vodafone? Not related, but I live in Riverwood (Sydney) and though I have 100% signal at home, I am continually dropping out. Can't be the phone as 2 other phones doing the same. Are 3 having the same issues as Vodafone or do 3 use Vodafone system around Sydney too??
28 Dec 2010 05:37:40 PM: 3 have their own towers and wherever you cannot get 3 reception, your 3 mobile will roam off of Telstra's network. Excessive roaming on the 3 network of late could possibly be explained by the merging of the two telcos and an amalgamation of tower usage. Vodafone expects this to be resolved in the next 6-8 months. That's what they're telling us anyway. <3 Your friendly neighbourhood VF rep.