Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7135 Someone from NSW thinks vodafone is pretty atrocious at 28 Dec 2010 05:38:13 PM
Just tried to make a call and got an error tone and the message "congestion" on my phone.
I haven't had too many problems with Vodafone recently, apart from wanting to watch the cricket on the train home on Boxing Day and not having the signal to do so. If Telstra broadcast the ashes, I'd go to them (I do work for them, and our network is far superior it's just that if you want that network you'll have to pay for it)
My major issue with Vodafone was when I got my first contract with them. Mum signed it up in her name when I was 17 and when it came time for me to transfer it to my name as an 18 year old, we rang up and got it sorted.
Unfortunately, instead of doing a simple transfer of ownership, they cancelled my contract which had 18 months to go and charged me upwards of 700 dollars.
Not a fun first bill as an 18 year old.
I eventually got that sorted, but then mine phone died, and despite paying mobile insurance for it every month, they would not replace it as it didn't cover faults with the phones.
I ended up paying for a second phone ontop of my other plan.
Luckily now with 2 years experience in tghe telecommunication industry, I know how to get my way in and out of contracts so it's not too bad anymore.
But be suspicious with any deal they offer you!
I haven't had too many problems with Vodafone recently, apart from wanting to watch the cricket on the train home on Boxing Day and not having the signal to do so. If Telstra broadcast the ashes, I'd go to them (I do work for them, and our network is far superior it's just that if you want that network you'll have to pay for it)
My major issue with Vodafone was when I got my first contract with them. Mum signed it up in her name when I was 17 and when it came time for me to transfer it to my name as an 18 year old, we rang up and got it sorted.
Unfortunately, instead of doing a simple transfer of ownership, they cancelled my contract which had 18 months to go and charged me upwards of 700 dollars.
Not a fun first bill as an 18 year old.
I eventually got that sorted, but then mine phone died, and despite paying mobile insurance for it every month, they would not replace it as it didn't cover faults with the phones.
I ended up paying for a second phone ontop of my other plan.
Luckily now with 2 years experience in tghe telecommunication industry, I know how to get my way in and out of contracts so it's not too bad anymore.
But be suspicious with any deal they offer you!