Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7139 Someone from NSW thinks vodafone is SUCKS at 28 Dec 2010 05:39:31 PM
Vodafone is no longer in my list of good service providers, they have ripped me off several times.
Four months ago i got up for work and noticed i had no service on my iphone 4,
all day i could not make or recive calls at this point my blood was boiling when i got home i was on the phone (A LAND LINE) to vodafone they had redirected me to the network department in india, i was told to follow the trouble shooting instructions right their and then but no luck so they told me i need a new sim card and i can get one from any vodafone or three store, this is very hard to do when your trying to make a living. After going to five vodafone and three stores finally a new sim card and i was back online but it only lasted 27 days, so back on to vodafone same story need a new sim card, when i was finally able to make it to a store i was told they had ran out of sim cards and would not have stock for seven days i was told this at several stores. This happened to me four times im up to my fourth sim card
In these times i turn my phone off as it was as good as a paper weight.So many times they tried to blame the phone so i thought i would send it out for a service but Apple confirmed nothing wrong. Even after a new sim card still i have bad reception, calls dropping out and worst of all a slow sms turn over After many times on the phone to vodafone they still can not stand up and admit doing me out of my service im on a 79 cap my hard earned money down the drain because of their lack of interest for its customers thanks for nothing vodafone.
Four months ago i got up for work and noticed i had no service on my iphone 4,
all day i could not make or recive calls at this point my blood was boiling when i got home i was on the phone (A LAND LINE) to vodafone they had redirected me to the network department in india, i was told to follow the trouble shooting instructions right their and then but no luck so they told me i need a new sim card and i can get one from any vodafone or three store, this is very hard to do when your trying to make a living. After going to five vodafone and three stores finally a new sim card and i was back online but it only lasted 27 days, so back on to vodafone same story need a new sim card, when i was finally able to make it to a store i was told they had ran out of sim cards and would not have stock for seven days i was told this at several stores. This happened to me four times im up to my fourth sim card
In these times i turn my phone off as it was as good as a paper weight.So many times they tried to blame the phone so i thought i would send it out for a service but Apple confirmed nothing wrong. Even after a new sim card still i have bad reception, calls dropping out and worst of all a slow sms turn over After many times on the phone to vodafone they still can not stand up and admit doing me out of my service im on a 79 cap my hard earned money down the drain because of their lack of interest for its customers thanks for nothing vodafone.
28 Dec 2010 05:47:54 PM: Ahhh the same Sim Card Story!!!!! I also was advised to go to the apple service centre.......was told nothing was wrong with my phone!!!!