Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7278 Someone from QLD thinks vodafone is Alot of things at 28 Dec 2010 06:00:25 PM
I have new phone too, guy who sold me it didn't know what he was doing, I received bills from my old company and vodafone, charging me as if i was with them. Then get that sorted after 5 months of hardwork on my part. Then i txt and my family and friends they may get 1-2 days later, or at some ungodly hour of the night(when i sent it that morning . Sitting at home now, my husband who is on different provider has full bars, I have 1 maybe 2 and drops out.And a little while back didn't have coverage for 24 hours or so, got an email saying sorry from vodafone. My daughter went to recharge her phone and they told her to change to talk and txt, then next time she goes to charge she told to has to change to another thing!!!?