Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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7282 Someone from QLD thinks vodafone is So So SO Fail at 28 Dec 2010 06:00:44 PM
I am now on my 5th blackberry storm handset... instead of just swapping out the phone for one that actually works and doesnt drive me crazy... they keep sending them away and just sending me new handsets... i have spent months of my plan with a crappy loan phone while paying through my ass for this plan!! but they are losing the most cause they have to keep sending me brand new handsets!! And now my latest handset is screwed and i can upgrade in 3 weeks in the 3 month buffer but they wont let me upgrade early... they want me to send the phone away... again and as soon as i get it back ill will be upgrading so why not let me upgrade now??