Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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7333 Someone from QLD thinks vodafone is Miserably at 28 Dec 2010 06:11:46 PM
Can't download/upload mobile Internet in my house, must go outside for it to work? Phone calls not going through, phone calls going silent during the conversation, calls disconnecting themselves, messages received hours or days late at times? Changed contract from my mums name to my name and bill is double dipped! Asked for refund to my name and got partial refund, why? this month got 2 bills 1 in my mums name with credit still in there, transfer the bloody credit you morons!!