Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7353 Someone from VIC thinks vodafone is vodafone is pathetic at 28 Dec 2010 06:16:22 PM
I am a nurse and rely on my mobile phone for work as sometimes I have to be on call, I never have service and if I do it drops out or it goes onto roaming! I never get my voicemails until days later and because of this I have missed out on so much work. My friends and family are constantly trying to call me but missed calls dont show up on the phone till hours later.. Call drop out is 99.9% of every call. I have called vodafone so many times and got the same response from them saying get a new phone get a new sim card!!! My response was I have a new phone and a sim card but they would still continue to say get a new sim or turn your phone off! What gets me is that if we dont pay our phone bill they disconnect our phone but why should we being paying for a service wen we r not even getting any kind of service from vodafone at all!! Aonther thing is facebook on ur phone it has been 6 weeks and still my facebook wont work, its lets you log in but then it keeps getting out of it, it wont let you see ur notifications or any profiles! customer services said 5 weeks ago that it would be fixed but still it has not. I have now called telecommunications ombudsmen about this ongoing saga with vodafone! I hate them!!!