Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7451 Someone from QLD thinks vodafone is at 28 Dec 2010 06:33:59 PM
Since Xmas Day, My phone drops out every 6 mins 40seconds for every call I make or when someone calls me. I have spent 2 days on the phone trying to sort this with vodafone after many many calls, then I also went where I bought the phone.. I still have a contract where I had to buy another phone outright after 14 months.Then got told my phone needs a update of soft wear which was wrong as I found out later by the update website...They wouldn't help me a few months back when I needed them but now they keep calling trying to get me into another one with all promises,, I've told them No thank you, not happy jan. AS they wouldn't help me when needed. Also recently they said I had paid my bill twice and had no bill one month then the next they hit me with a massive bill.. When I rang to find out the Go I had an indian speaking guy yelling at me telling me It was all my fault for not checking all my statements and ringing them saying I think I owe money... but I can sit back and take it then when I had to pay I scream blue murder....
28 Dec 2010 06:48:42 PM: I was just telling my partner that my phone drops out at exactly 6 minutes 40 seconds and saw your comments. I can relate to what your experiencing, it's not your phone thats the problem!!