i live in cairns, and my partner and i dont have a mobile phone with them, instead we have wireless internet. when we signed up for it over 2 years ago, we were assured that within 3 months of signing our contract, that the upload and download speed would increase to that of broadband offered by optus and telstra. well here we are nearly 2 and a half years later and it is almost the same speed as dial up, that is if the thing can find a signal, or if it doesnt forget that it is plugged in, or the best one is when u have a signal, it recognises the reciever, but u cant do anything cause there is no uploads or downloads. at the best of times we have poor to no reception and if the sky is even over cast, then kiss ur internet goodbye. the best bit about this whole story however has to be our contract. our contract was up at the end of august last year, so we contacted them and told them we were not renewing it, instead we were going with telstra, after having a conection with telstra for approx 4 months, we realised that vodafone were still taking money via direct debit, and that the service was still connected. so we contacted them again, this time we went into the acctual store where we signed the original contract, thinking they could fix it up. after standing around for nearly 30 mins waiting for the guy sitting at the desk to actually see us and ask if we needed any assistance, he preceeds to tell us, that there is over 20 ppl in cairns with wireless internet with my partners name and that he cannot just find him and fix the problem. in the end we had to cancell the contract with telstra cause we couldnt stop the payments on vodafone and we couldnt afford too, and there doesnt seem to be and end date to when they will stop charging us