26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7501 Someone from QLD thinks vodafone is major fail at 28 Dec 2010 06:45:32 PM
Calls would drop out to my daughter. I would ring with network bar on phone showing full network coverage however call would go to message bank. I complained many times to vodaphone and wasted countless hours waiting to talk to someone. Vodafone finally said it was a handset problem. Six months out from my contract ending they said i could get a new phone and sign up for another 24 months. Of course I would have to pay break costs. You guessed it my new phone has exactly the same problems, call drop outs, painfully slow data. They knew the problems and always denied it. They blatently sucked me in to another fucking 24 months with them. I feel cheated and will NEVER sign with vodafone again. I'm taking this further.