Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7523 Someone from WA thinks vodafone is Epic Fail at 28 Dec 2010 06:52:30 PM
1. Poor to no reception in many places, including my home (I live 15mins from the Perth CBD).
2. Calls go straight to voicemail without even ringing. Have had many occasions where family and friends have attempted to call me with my phone fully charged, yet I get no ringing, instead a msg saying I have a voicemail. If people do not leave a message, I do not receive any notification of them having called me.
3. Calls dropping out halfway through conversation
4. Had listed my mobile on my resume when I applied for several jobs. In the couple months, I never heard back from any, even to say I hadn't got the job. Decided I would use my dad's mobile who is with Telstra, got a call back from the first job and resume I sent out. I realize this may be purely coincidental but also could be related to vodafone as I have no way of finding out missed calls unless a voicemail is left.
2. Calls go straight to voicemail without even ringing. Have had many occasions where family and friends have attempted to call me with my phone fully charged, yet I get no ringing, instead a msg saying I have a voicemail. If people do not leave a message, I do not receive any notification of them having called me.
3. Calls dropping out halfway through conversation
4. Had listed my mobile on my resume when I applied for several jobs. In the couple months, I never heard back from any, even to say I hadn't got the job. Decided I would use my dad's mobile who is with Telstra, got a call back from the first job and resume I sent out. I realize this may be purely coincidental but also could be related to vodafone as I have no way of finding out missed calls unless a voicemail is left.