Vodafail.com - Looks like Vodafail to me.

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7608 Someone from VIC thinks vodafone is at 28 Dec 2010 07:32:15 PM

28 Dec 2010 07:36:09 PM: How long can one be nice

28 Dec 2010 07:38:30 PM: Especially when no one is listening only charging $$

28 Dec 2010 07:41:25 PM: We understand everyone's frustrations but we should all try to remember that the individual employee in retail stores can only do so much, through no fault of their own. To the original poster, we have the same concerns as well, which is why we have put up the forum rules and we are just swamped with moderating this site at the moment. People commenting on twitter however are beyond our control. We appreciate your understanding as well. - Vodafail Team

28 Dec 2010 07:42:50 PM: They might be putting a lot of money in to fix it but how much is it costing the brand, the customers and how long will it take? Clearly Vodafone failed to anticipate the demands 3g would place on the network and it is now well behind. Not exactly the best time to be advertising ever more generous download limits and pricing. Fix the problems first before you encourage more customers who will simply become disgruntled and angry.

28 Dec 2010 07:45:57 PM: Vodafone should shut it's stores until it can provide service

28 Dec 2010 07:48:15 PM: You really think thats a solution ahahah
How would shutting the stores help dude??

28 Dec 2010 07:51:44 PM: So you know there is a problem! That is why this blog exists, because Voda and its some of its staff are knowingly selling a product that has issues (your words). If I did that in my industry, people would die! Potential trade practise issue?? Hmmm. Pumping a lot of money in to fix a problem? What problem is that pray tell.

28 Dec 2010 07:56:29 PM: this post is 100 percent correct

28 Dec 2010 08:09:22 PM: in reply to post 09:51:44 PM:
Yeah there is a drop out problem... its there with all companies... and yeah i agree thats why the blog exists but my point is be respectful about what you say unlike the comment i copied in the original post.
And no its not the case of knowingly selling a product with issues,,, many customers do face this problem but on the other hand many dont... the network does get overloaded at certain times... but its a problem that it is being worked on...

28 Dec 2010 08:12:20 PM: People may have died already, using vodafone to call emergency services

28 Dec 2010 08:27:57 PM: Obviously there is a problem & obviously Vodaphone is now going into damage control. Vodaphone are probably even spending some money on it - NOW. I wonder though, is Vodaphone spending anywhere near the amount of money that it has recieved from customers on monthly plans (that have had to continue paying their bills)for a service that either doesn't work, or is so unreliable that it is just a complete rip off.

28 Dec 2010 08:28:28 PM: In reply to the original post - first vodafone decided that t can screw up its clients, next thing they ask to have mercy and be patient and respectful. The attitude that vodafone is having from the clients is the reflection of their frustration and anger - instead of begging to be civilized - you'd better keep your mouth shut, roll the sleeves up and show that you can make things better. Do not bring up the rubbish about your resellers - they sell your service the way you portray it and the way you want it to be portrayed - it is essentially vodafone who put the resellers in this situation - if vodafone cares - they should pull the finger out of their backdoor and treat the clients and partners with respect and fix the hangups...

28 Dec 2010 08:30:33 PM: Obviously there is a problem & obviously Vodaphone is now going into damage control. Vodaphone are probably even spending some money on it - NOW. I wonder though, is Vodaphone spending anywhere near the amount of money that it has recieved from customers on monthly plans (that have had to continue paying their bills)for a service that either doesn't work, or is so unreliable that it is just a complete rip off.

28 Dec 2010 09:04:42 PM: vodafone just spend too much of their time and money on promoting themselves. they need to start looking after the customers they have before they lose everyone.

28 Dec 2010 09:14:45 PM: Besides, people are generally reflecting those comments at the Company.. Not the individuals. It's not until those individuals show the same level of disconcern and rudeness that it will be returned by your customer - after all a customer selects one service provider over another for a reason. They're not gonna start hating on the company unless the company pisses them off.