Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7643 Someone from QLD thinks vodafone is Very fail. at 28 Dec 2010 07:53:44 PM
I have Vodafone Prepaid Mobile Broadband, and the reception is terrible. I live near the shops in my city, so you would think that i would get good reception, but only get 1 bar of 3G on a bright sunny day. Yes thats a good speed for me, but most days it drops out, takes ages to find reception, and whenever it rains, the 3G slows down to GPRS, therefore i have dial-up speeds. Very unreliable. Late november, i had between 1 Gig to 1.5 Gigs of Data left in my account before expiry and it was taken off me for no reason, i know i couldn't have used 1.5 Gigs in less than 5 days. Disappointed with Vodafone, as i have been a customer for almost 2 years, i will be going with Optus or Telstra (despite the hefty prices) when my next lot of credit runs out.