Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7658 Someone from NSW thinks vodafone is inconvenient fail at 28 Dec 2010 08:03:16 PM
My phone only has reception for about 10% of the day..all my messages come in hours later all at once, i constantly have to turn the phone off and on to make a call. My internet has totally failed, can only use it when ther eis a wireless network around. I call and call and call never get a response.. have paid out over $1500 in 3 months when im on a "unlimited" cap but never get an answer. once i feel behind in my payments they were call ing me constantly. They have me trapped on $114 cap which no longer exists... I've been a customer for 12 years and this is what I get. $880 to exit the plan.. yet my ex husband has just recieved his 3rd free "replacement" phone so he makes a business of selling them now. I HATE vodafone!!