Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
766 Someone from VIC thinks vodafone is Third World Service at 18 Dec 2010 08:57:38 AM
Thank goodness. I thought I give Voda a fair go when I switch my wireless broadband over to Voda instead of the BIG 2. My mobile and wireless broadband is definitely up to scratch and akin to 3rd World service.
I share the same frustration of being put on hold and passed around different consultant. Maybe it's a way of stopping you complaining. The 'overseas' support are friendly enough but that's about it. I speak to them more in the last 6 months as I care to. LARA is a joke.
Now I have learned my lesson and may have to conceit to the BIG 2 when my contract expires.
Does VODA management care? I have my doubts.
I share the same frustration of being put on hold and passed around different consultant. Maybe it's a way of stopping you complaining. The 'overseas' support are friendly enough but that's about it. I speak to them more in the last 6 months as I care to. LARA is a joke.
Now I have learned my lesson and may have to conceit to the BIG 2 when my contract expires.
Does VODA management care? I have my doubts.