26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7685 Someone from QLD thinks vodafone is extreme dissapointment at 28 Dec 2010 08:15:43 PM
i have been a customer of Vodafone for now 20 months. much like every one else i have made many complaints to vodafone with no real outcome. service dropping out, having to go to particular spots in the house to recieve and make calls/sms. i have sent back the vodafone storm as they tried saying it was that but still no change with a new bold. I believe that if it were not for me working away each week where i know only telstra works then i would of opted out a long time ago. i can assure you that i will not be resigning with Vodafone in 4 months when my contract is up for renewal. i feel the pain like many others and i hope that this site can make some difference to the so called customer service and honesty of Vodafone.