26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7686 Someone from WA thinks vodafone is Very Fail at 28 Dec 2010 08:17:31 PM
I signed up for an iPhone in May and have nothing but problems of which Vodafone has kept blaming the phone for. I constantly get told to reset my network settings as that will fix the problem. It does for about a day and then I have to put up with the dropped calls, call fails and then people calling me on my husbands number saying I have been trying to call you for three days and your phone has been off???? I run a business and my phone is on 24/7. BIG thanks for setting this site up and creating awareness. I used to work for Vodafone and this company was a fantastic place to work. Since the merge the service and attitude is not the one I remember working with only a few short years ago. My loyalty is wearing thin and it is breaking my heart. Bigger isn't necessarily better by the looks of things. It appears Vodafone shouldn't have gone near 3 that had a terrible reputation prior to the merge.