26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
7720 Someone from ACT thinks vodafone is at 28 Dec 2010 08:35:32 PM
There are countries out there that HAVE NO NETWORK and have limited access! SO, be grateful that you even OWN A MOBILE PHONE!!
28 Dec 2010 08:38:44 PM: You must work for vodafone, get a real job!
28 Dec 2010 08:39:32 PM: I might as well have a rock. Not much point having a phone if I can't use it!!!
28 Dec 2010 08:41:58 PM: I second this...people don't even have food or clothes do you see them complain NO...all of you get a REAL LIFE.
28 Dec 2010 08:46:12 PM: Australia is a very backwards country in comparison to network service providers in Europe. I come from Easter Europe, my country has only existed as such for 20 years, and the telecom service providers are miles ahead in their development. I never experienced any problems with my mobile phones living in Eastern Europe, but as soon as I arrived in Australia - Vodafone has given me lots of trouble. The way Vodafone is treating its customers would be completely unacceptable where I come from. How has Vodafone gotten away with it so long?
29 Dec 2010 08:44:47 AM: Was in UK July/Sept and found 3G not good outside major centers. In Aus we get Telstra 3G in most of the tinpot towns as we travel. Wakeup - support Telstra to get even better coverage - forget the hopeful telcos that don't have the infrastructure!!