26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7730 Someone from QLD thinks vodafone is EPIC FAILURE!! at 28 Dec 2010 08:42:10 PM
I've just purchased a brand new Nokia C3 for $99 from VODAFONE..It's only a week old and it's already playing up, I can hear people talk but they cant hear a word I'm saying..The only thing people can hear from my end is a crackling sound!! This was a total nuisance especially on Christmas day, I couldn't wish anyone a merry Christmas!! I pray that VODAFONE will resolve these pathetic little mishaps soon or 2011 will be a very bad year for them and their share holders!!
28 Dec 2010 08:45:13 PM: Although if you only pay $99 for a phone you kinda get what you pay for unfortunately
28 Dec 2010 08:59:43 PM: Yeah thats true but the phone should of at least lasted for more then a week lol it doesn't matter lucky enough Ive kept the receipt i'll just get them to replace the phone...Keep positive people =D
28 Dec 2010 09:48:21 PM: If it is a phone issue you can't blame Vodafone. It is Nokia's fault for supplying a faulty phone.
28 Dec 2010 10:20:22 PM: ^ finally someone whos logical!
28 Dec 2010 11:05:50 PM: How is the actual hardware of the Nokia Vodafones fault? Either way, if the phone is under 28 days, take it into a Vodafone store and demonstrate the problem to them. They can then authorize an ELF swap to the same handset.
29 Dec 2010 03:07:02 PM: So true, last time i looked Vodafone didnt make phones. Could be any network carrier with the same problem with a handset.