26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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7748 Someone from VIC thinks vodafone is Unfair at 28 Dec 2010 08:52:46 PM
My mobile coverage over the past few months has been terrible. It drops out, never has service, sends the same MMS 15 times (still says "unable to send") and the Internet is never available!! The only reason u have put up with all of this is because I am in a contract. My husband finished up with his vodaphone contract last week and has now change to a different server, I can't tell you how jealous I am. My husband went overseas in July when I was 6mths pregnant, do you think I could ring out when I needed him? Nope.
Not to mention out USB Internet dongle!! Mmm where have I put that thing I pay for monthly that NEVER works? We pay for this service and I think I have only surfed the net 3 times this year, I have given up. It is UNFAIR that we are looked into these contracts (3 in my household alone) and can't get out of them!