26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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775 Someone from NSW thinks vodafone is Three and Vodaphone - you are GOING DOWN!!! at 18 Dec 2010 09:47:57 AM
Thank you for building this website. So many people suffering, and we all thought we were alone. The bastards!!! Fuck them. They have been stalling, stalling, stalling everyone while trying to get the problem fixed. Feeding us lies and mumbo jumbo and making us confuuuuuused. Stealing our time and sanity. And stealing our $$$ while we pay for a service that doesn't exist. This has been going on not for a few days, not for a week, it's been going on for MONTHS. It's completely unethical, the deceitful behaviour of this company. I'm with Three - exactly the same problems. EXACTLY. I'm angry.

Correction: I was with Three until 2 days ago. And I'm still angry. Reading all these replies, I'm angry at what they put me through. Speak with your feet people.

I say: SPEAK WITH YOUR FEET, PEOPLE!!!!

Do NOT pay any exit fees. Do NOT pay another bill. A class action has to happen.