26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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7758 Someone from QLD thinks vodafone is disbelief at 28 Dec 2010 09:00:22 PM
I came to vodafail on a contract 6 weeks ago living in Sydney.
Every 2nd to 3rd call fails usually with the person I'm trying to talk to not being able to hear me but I can hear them. I have to call them again usually a few times before it works.
I'm in Hervey Bay at the moment and 3G doesn't work at all or any of my apps that need it. I'm getting the usual drop outs including to vodafails help desk.
I did manage 1 call which lasted 1 1/2 hours but that was on hold to the help desk and guess what happened to that call ........ correct.
28 Dec 2010 09:09:26 PM: i regularly visit QLD and quite often cant get reception in well covered areas. painful