Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7777 Someone from SA thinks vodafone is at 28 Dec 2010 09:14:00 PM
we use the usb modem from vodafone and after using it for 3 years now with constant problems like being kicked off the net not being able to connect to a server and drop offs and no download or upload speeds, and when you ring vodafone you get put through to an indian call centre to people who have very strong accents and they wont admit it is vodafone at fault always wanting you to do the same checks with them over the phone on your computer and then when nothing is resolved they promise to get someone to call you back whic off coarse they dont its no wonder so many people are getting frustrated with the lack of good a good internet server we only chose them as we were told they were the best ones for our area what a joke so dont use them for internet