Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7799 Someone from VIC thinks vodafone is extremely at 28 Dec 2010 09:28:01 PM
I had xperia x10 on a $80 CAP.There were heaps of issues with the phone,so i wasnt able to use the features properly plus reception wasnt that good as well. Therefor i had to give my phone back to vodafone so they can repair it, after two weeks i got a call from crazy johns that your phone has been repaired. when i got to use the phone again the same problem were there which i asked them to repair but sadly it wasnt fixed. so the guys at the shop said unfortunately they cant do anything about it but sending it again for repairs therefore, i didnt have any choice except for sending it away then getting another brand phone. well now after two weeks i recieved a call from crazy johns that your phone has been repairs and its here at the shop. This time again when i turned the phone on at the shop , now i see they have fixed first problem but the key pad isnt working now. crazy john people were friendly but they couldnt do much according to them only vodafone can change my phone or the brand. Therefor i had to ring vodafone, so i explained them the situation i am in. the person who was on the phone said that vodafone cant change the phone brand which is highly unfair.it's gone away twice to get fixed and later they tell me they cant even change it.Vodafone should be able to do better than this.Sucks to be stuck in a service like this.
i am hoping that some action will be taken and that the phone is replaced to a differnt brand that works just fine.
Cheers
i am hoping that some action will be taken and that the phone is replaced to a differnt brand that works just fine.
Cheers