Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7835 Someone from QLD thinks vodafone is Really Poor network in CAMP HILL BRISBANE at 28 Dec 2010 10:02:30 PM
I live 7km from Brisbane CBD (Camp Hill)and I get virtually zero data coverage and limited phone reception, I have to go outside to get a clear line...once I have a clear line it continually drops out. A half hour conversation may take 5-6 calls because the person I was talking to tries to call back after the line drops therefore it goes to voice mail when I call. So much for having internet on my phone literally does not work...where I live I get no data coverage, where I work I get no data coverage therefore I only get to use this when I am in the CBD.
25 Nov 2011 04:58:14 PM: The best way is go to the tio and when you phone vodafone get there employee number every time you call them and write it down in a note pad once you have done this call the tio by a landline phone 1800 062 058 www.tio.com.au and i had the same problem with optus and the tio can get into the departments where the public can't get to then the provider will call you and say i want to port my number out. I did it and i was in the middle of a 24 month contract and all i had to pay was the remaining payment on the handset and nothing to the rest of the contract and when i got the call i went to the telstra shop and ported my number and i haven't looked back and telstra uses 850 mhz on there next g and iPhones work very well on the network