Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7838 Someone from VIC thinks vodafone is unacceptable at 28 Dec 2010 10:11:23 PM
internet keeps dropping out and is not consistant. i spent 1 hour on hold just so i could speak to a customer service consultant but they could not resolve the issue. i was then told to switch my phone on and then off to see if it was working but i was calling from my mobile and then i was told it would work, so really the consultant just wanted to get me off the phone so he did not have to deal with the issue. so i called back and got tired of holding so hung up and havent dealt with it since. i need to also say that i just signed a 24 month iphone deal too so im in a tough situation...with no way out.