Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7864 Someone from QLD thinks vodafone is SHAME ON YOU 'NO SERVICE' VODAFONE at 28 Dec 2010 10:47:17 PM
We live & operate a business on the Sunshine Coast in Qld and have three 24 month phone contracts with Vodafone (unfortunately), two business and one personal. When we took out the contracts 14 months ago we were assured that the reception in our area was excellent & widespread.....famous last words. The reception in both our home & business is completely unacceptable and if we do manage to fluke reception the drop out rate is extreme. There is only one area in our office where we get reception if we're lucky. The majority of our business calls have to be conducted outside and around a corner, simply unacceptable, and as a formality at the beginning of each call we inform our clients of the likelihood of the call dropping out and assure them if this does happen, we haven't hung up on them.
Text messages sent and received can take up to three days, some simply don't arrive.
Home reception is virtually non existent.
We've made numerous calls to Vodafone 'Customer Support' (inappropriate choice of words) and all to no avail. We pay $113.99 per month for each business contract and $55 per month for the personal contract, totaling $282.98 per month. Money very unwisely spent but contractually bound.
Great to see someone take the initiative, and time, to take Vodafone to task, thank you, and hopefully a class action will make Vodafone sit up and take notice of all its disgruntled customers.
SHAME ON YOU Vodafone, you have no right to call yourselves a 'Service Provider', unless of course you include the prefix 'NO'.
Text messages sent and received can take up to three days, some simply don't arrive.
Home reception is virtually non existent.
We've made numerous calls to Vodafone 'Customer Support' (inappropriate choice of words) and all to no avail. We pay $113.99 per month for each business contract and $55 per month for the personal contract, totaling $282.98 per month. Money very unwisely spent but contractually bound.
Great to see someone take the initiative, and time, to take Vodafone to task, thank you, and hopefully a class action will make Vodafone sit up and take notice of all its disgruntled customers.
SHAME ON YOU Vodafone, you have no right to call yourselves a 'Service Provider', unless of course you include the prefix 'NO'.
28 Dec 2010 10:53:38 PM: dude enough with "shave your balls in protest". be orignal and make it interesting!! I challenge you are a new action of protest per comment that you comment on ;)