Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7865 Someone from QLD thinks vodafone is pathetic at 28 Dec 2010 10:50:51 PM
I was on a $49 plan and admitely had missed one payment but did have the money and was about to pay the payment before the next bill was due, being a disbaled pensioner, needing a mobile phone in case i need to call an ambulance I class it as an essential service. However one day it was cut off whilst only still early into my plan. When I contacted them telling them I had the money to pay, and I had paid, they said they would not connect it. I told them to go to hell and they said I was still under contract and would have to pay. Excuse me but if I was not getting a service I will not pay. My bill now is over $4000 dollars and my credit rating well is not worth writing about Debt collectors harrassed me but I told them it would be like getting blood out of a stone. They can take me to court I would love them too. Sue them and use me, I would like 40000 for the stress the caused me and my family, I cannot get a credit card because I missed one bill. Gee how many people dont pay bills and dont get blacklisted. Time they were held accountable, gladstone is so bad for signal strengths, and they blame the hills, or oh you are on prepaid, come on this is the year 2010.