Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7880 Someone from VIC thinks vodafone is Dead in the water at 28 Dec 2010 11:26:41 PM
As a business customer I have had countless missed calls, the only reason I know they are missed calls is when voicemail pipes up a couple of days later.
If you do try to call that poxy computer system you will finally get some person from I think Sri-Lanka as it's cheaper than Deli. With all the technical training of a chimp I assume where they work is where the only power is so it fires them up, they them treat you like you have only just climbed down from a tree yourself.
After some 10 years I have just walked away from them. I walzed in to a Vodafail store got my customer number then walked across to Optus. I was up and functioning an hour later.
Since changing over my phone has started ringing again. hmmmmmmmmmm
Vodafone has gone from being ok / average to lower than the ant excrement on the soul of your shoe. If enough of us walk their network may function again but at what financial cost to them? Sadly I suspect not enough to send them broke.
If you do try to call that poxy computer system you will finally get some person from I think Sri-Lanka as it's cheaper than Deli. With all the technical training of a chimp I assume where they work is where the only power is so it fires them up, they them treat you like you have only just climbed down from a tree yourself.
After some 10 years I have just walked away from them. I walzed in to a Vodafail store got my customer number then walked across to Optus. I was up and functioning an hour later.
Since changing over my phone has started ringing again. hmmmmmmmmmm
Vodafone has gone from being ok / average to lower than the ant excrement on the soul of your shoe. If enough of us walk their network may function again but at what financial cost to them? Sadly I suspect not enough to send them broke.