26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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7908 Someone from NSW thinks vodafone is in trouble. at 29 Dec 2010 12:47:21 AM
Many people are leaving or have left Vodafone already.

Strange thing is, with call volumes down, the network still doesn't work.

I also wouldn't put it past Vodafone that their plan was to actually get some of their customers to leave so as to be able to better service the remainder. Vodafone would still win due to break fees.

But I don't think they counted on all this publicity.
Oh, to be a fly on the wall of the Vodafone CFO's office. With all these people leaving, the network upgrade will cease to generate a viable return on investment. Contingency should then kick in leading to a cancellation of network upgrades. This will leave everyone in the same mess.

Perhaps Vodafone is on the way to a spectacular public failure?