Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7909 Someone from VIC thinks vodafone is Great Service at 29 Dec 2010 12:50:31 AM
Im a happy Vodafone customer and they have helped me in solve all my issues. But what i don't understand is that when i first saw this website the dude that made this i think his name is Adam or whatever said
"In short I am a disgruntled Vodafone customer after using the service for less than 6 weeks. After my relentless attempts to contact Vodafone customer support to resolve my issues (the usual dropped calls, no reception, poor battery life and delayed voicemail messages) I have no choice but to create a website to express my dissatisfaction to the world"
I get how vodafone is responsible for dropped calls, no reception and delayed voicemail. But for someone of his intelligence and for a so called software developer i don't know how he can say poor battery life is a fault by vodafone. Does he mean that Vodafone sents out some signal to make the phone use more battery power? Poor battery life is caused by the manufacturer! As for the coverage map on this website, HAHAHAHAHA what a joke!! True the Vodafone coverage checker isn't the greatest but that doesn't mean the one on this is any better. Just now i was able to enter in several post codes and say the reception was 100% and 0 dropped calls. Oh and the message saying your ip is blocked for spamming purposes. Hahaha just takes 2min to get a new ip.
I just can't believe how stupid some people are. I was at a store today checking up my plan. Sadly the system was down. But it came to my surprise at how stupid some people in this country really are. I saw a stupid lady blaming the sales rep like it was her fault the systems were down and its people like her that are causing problems. Seriously to all the keyboard warriors that spend time on this stupid website complaining about their service, if you have the brains then instead of wasting time here just call the telco ombudsman. Heres the website even
http://www.tio.com.au/
Soo simple. But im sure people just want to sit here and continue complaining. So how about instead of sitting on this poorly made website, you get ur lazy ass to a land line phone, and call the telco ombudsman. Why dont you go on and join up with Telstra the number 1 telco provider in AUS??? You will see that their complaints line is longer than their service line and dont get surprised when they charge you thousands of dollars for their service.
"In short I am a disgruntled Vodafone customer after using the service for less than 6 weeks. After my relentless attempts to contact Vodafone customer support to resolve my issues (the usual dropped calls, no reception, poor battery life and delayed voicemail messages) I have no choice but to create a website to express my dissatisfaction to the world"
I get how vodafone is responsible for dropped calls, no reception and delayed voicemail. But for someone of his intelligence and for a so called software developer i don't know how he can say poor battery life is a fault by vodafone. Does he mean that Vodafone sents out some signal to make the phone use more battery power? Poor battery life is caused by the manufacturer! As for the coverage map on this website, HAHAHAHAHA what a joke!! True the Vodafone coverage checker isn't the greatest but that doesn't mean the one on this is any better. Just now i was able to enter in several post codes and say the reception was 100% and 0 dropped calls. Oh and the message saying your ip is blocked for spamming purposes. Hahaha just takes 2min to get a new ip.
I just can't believe how stupid some people are. I was at a store today checking up my plan. Sadly the system was down. But it came to my surprise at how stupid some people in this country really are. I saw a stupid lady blaming the sales rep like it was her fault the systems were down and its people like her that are causing problems. Seriously to all the keyboard warriors that spend time on this stupid website complaining about their service, if you have the brains then instead of wasting time here just call the telco ombudsman. Heres the website even
http://www.tio.com.au/
Soo simple. But im sure people just want to sit here and continue complaining. So how about instead of sitting on this poorly made website, you get ur lazy ass to a land line phone, and call the telco ombudsman. Why dont you go on and join up with Telstra the number 1 telco provider in AUS??? You will see that their complaints line is longer than their service line and dont get surprised when they charge you thousands of dollars for their service.
I admire your misguided loyalty.
It took them almost 6 months to replace my sisters faulty iPhone! Which had a programming fault. And thats how long it was sitting in Vodafones incompetent hands for. Once Apple got it, it was a matter of days!
Just not good enough!
A drop out occurs when your phone has maxed out its transmission power but still cannot maintain adequate signal to noise ratio with the tower. On a side note, the increased transmission power equates to an increase in the energy of the microwave radiation emitted from your phone antenna, most of which passes through your brain...
- radio technician.