26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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7916 Someone from NSW thinks vodafone is discusted at 29 Dec 2010 01:07:05 AM
i signed up to vodafone earlier this year not knowing of its bad performance. I get constant dropping out of calls, network loss every few minutes, cant recieve piture messages... and if i do get them its 4 days after they were sent to me.
My house phone bill has risen dramatically as i cant make calls from my mobile so have to use the house phone, all my family live interstate so i dont call them very often anymore. Their service has caused me so much grief i wish i could get out of my contract and never use vodafone again
29 Dec 2010 01:10:08 AM: You can get out of your contract, contact the TIO...click the how to complain button at the top of this website!