Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
792 Someone from NSW thinks vodafone is utterly epic fail at 18 Dec 2010 10:16:04 AM
How the hell can you NOT get 3G coverage in the center of the city? What is this Edge crap? So many call drop outs, data problems....
Did they not anticipate that if they have more customers (with the merger with 3) that there would be a significantly larger load on their services?
Telstra may have wider coverage of the country, but Voda/3 can't use that as an excuse. They're not a struggling start-up with funding and support issues.
I went with Voda because they had competitive plans. Don't tell me that cheap prices means cheap services? And when they say that they 'plan on upgrading' in the future, what the hell does that even mean? Surely the services would have been upgraded YEARS ago for this very reason, especially if they were even PLANNING on merging with 3?
Did they not anticipate that if they have more customers (with the merger with 3) that there would be a significantly larger load on their services?
Telstra may have wider coverage of the country, but Voda/3 can't use that as an excuse. They're not a struggling start-up with funding and support issues.
I went with Voda because they had competitive plans. Don't tell me that cheap prices means cheap services? And when they say that they 'plan on upgrading' in the future, what the hell does that even mean? Surely the services would have been upgraded YEARS ago for this very reason, especially if they were even PLANNING on merging with 3?