Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7952 Someone from NSW thinks vodafone is fail at 29 Dec 2010 05:35:07 AM
My partner and i both vodafone and it like we live in a black hole so we thought! they told us it was our handsets we said no we have tried new handsets, they then said it was our sim cards so we got new iphone's which came with micro sim. after getting up them via email telling them we just just signed up for two more years for a service that didnt work we got a reply saying we needed to change settings on phone from a 3G Service back to 2G. While this worked to a degree.... we now have reception and can receive calls but any data download is a total joke. we live in sydney so there one should be no excuse for the poor coverage and two so pist i now have two more years with a carrier that is unsatisfactory!!!!