Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7957 Someone from QLD thinks vodafone is No Singnal and dropping out and poor costomer servise at 29 Dec 2010 05:48:53 AM
My son and I were with Vodafone prepaid, we would get cut off when we could actually make a call and then when he moved to Drayton in Toowoomba he got no reception at all.When we would call vodafone the customer service was very bad,they didnt care about us at all. My son and I went to Optus,it wasnt much better and we are back to Telstra( not that Telstra customer service is good in any way at all either but at least we get coverage) A word of advice to AYONE...DONT BUT A VODAFONE,they all stuff up and if you take it back to the Vodafone shop they wont give a refund,this happedned to me and i had to fight them to get a refund on the dodgey phone that kept freezing up.