26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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7975 Someone from QLD thinks vodafone is 3g internet at 29 Dec 2010 06:16:52 AM
The 3g internet service through vodaphone is pathetic, it's so slow, i'd complain it's my iphone, but i see others on optus and telstra and it's quick to respond.

to be clear the internet connection is actually very quick. but it's very laggy.

*Browsing (internet)to a new site, which takes just 10 seconds on my computer can take close to a minute.

*Checking gmail via the email client is dreadfully slow.

*When a game is ad supported i'm sitting waiting forever, while the app struggles to download a non animated picture as an ad.

*Attempting to browse the app store. it take forever for a page to open. (really this is just the same as browsing the net.

the signal is usally quite poor too, but even with strong signal its slow.
infact i notice sometimes when i'm on the edge network rather than 3g, the pages load faster.