Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8061 Someone from QLD thinks vodafone is total at 29 Dec 2010 08:09:36 AM
i signed up for 24 months broadband internet first 6 months half price...well the stick arrives and i put it in my computer and the computer crashes hoot hoot....i ring vodaphone and they go yes the stick is corrupted and if you go to there website you can download an overide....i re install windows to my computer then the stick doesn't work so after multibe efforts to contact vodaphone a guy in india creates a backdoor on my computer so i can access the net then some days it works but most days it doesn't....so much trouble i constantantly try to contact vodaphone with no luck but when i complain they are not interested...i tell them i want out of contract because you did not upply me with what i want and they go bad luck you want out you pay..then they send me bills for 300 dollars a month and the service didnt even work..go figure i refuse to pay the bill and am about to contact the ombudsman....am so over vodapone you have know idea
29 Dec 2010 08:14:02 AM: WHY WOULD YOU GET 24 MONTH BROADBAND CONTRACT ANYWAYS...WHAT 6 MONTHS HALF PRICE GOT YOUR WALLET HAPPY.....IF YOU WENT ON A 12 MONTH AND GOT 3 MONTHS HALF PRICE IN THE LONG RUN IT WOULD SAVE YOU MORE.... OR YOU COULD OF PAID 49 FOR THE MODEM AND GONE ON A MONTH TO MONTH CONTRACT AND CANCELLED WHENEVER.