Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8085 Someone from NSW thinks vodafone is Lack of coverage at 29 Dec 2010 08:25:00 AM
I have been with vodafone for years. When we first moved into our house 4 years ago, reception was good, now we are lucky to get it even if we stand on one leg on the clothes line. Sometimes we get reception in the kitchen, then other times people tell us that they have been trying to call us for hours but the phone is out of service, yet we have not moved it from where it was when we had reception.
Lately, I have been UNABLE to print my bill up from the internet. They want us to access our bills from the internet, yet I can't get to it. I refuse to pay the bill till I see the whole bill. So what do they want......
Lately, I have been UNABLE to print my bill up from the internet. They want us to access our bills from the internet, yet I can't get to it. I refuse to pay the bill till I see the whole bill. So what do they want......