Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8093 Someone from NSW thinks vodafone is Charges for no reason. at 29 Dec 2010 08:31:17 AM
Pre-paid is charging double most of the time I call. My contract is $49 a month which I could use $300 a month, but I can't use that much credit every month and so vodafone sometimes makes it more and more money every time.
The company cut of my phone number on September and they are still charging me. I have used my phone for many years but when they cut me out, my old friends have no contact with me anymore. Then this month, I don't know why, he charged me$142 when he already cut off my phone number.
The company cut of my phone number on September and they are still charging me. I have used my phone for many years but when they cut me out, my old friends have no contact with me anymore. Then this month, I don't know why, he charged me$142 when he already cut off my phone number.