Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8121 Someone from NSW thinks vodafone is nil since switching provider at 29 Dec 2010 08:46:23 AM
OK. Want to get properly connected?
I sometimes wonder whether the problem with VodaFail is that its network is stuffed at the design level, and they don't have the skilled engineers to fix it. Hiring extra sales staff is more up VodaFail's street. Does anybody know whether they outsource their engineering side?
Stop being unconnected while waiting for the possibly impossible to happen.
So go on paying out your VodaFail contract, so that you don't fall foul of a credit rating agency. Then grit your teeth, or take a valium, and immediately get a second contract with another provider that has excellent coverage and fast connections. In other words, cut your losses. The double payment will not go on for long, and is a small price to pay for being properly connected.
I sometimes wonder whether the problem with VodaFail is that its network is stuffed at the design level, and they don't have the skilled engineers to fix it. Hiring extra sales staff is more up VodaFail's street. Does anybody know whether they outsource their engineering side?
Stop being unconnected while waiting for the possibly impossible to happen.
So go on paying out your VodaFail contract, so that you don't fall foul of a credit rating agency. Then grit your teeth, or take a valium, and immediately get a second contract with another provider that has excellent coverage and fast connections. In other words, cut your losses. The double payment will not go on for long, and is a small price to pay for being properly connected.