Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8135 Someone from VIC thinks vodafone is 3G Internet at 29 Dec 2010 08:53:41 AM
I have joined vodafone on there new uncapped deal paying $45 per month for unlimited phone calls, text, video calls to any phone in Australia and 1gb of data per month.
My biggest issue is the 3G internet. It does not work 90% of the time. And if it does work it is 10x's slower than I internet dialup connection.
I do get phone call drop outs here and there. But not that bad really...I have not really tested my phone outside the CBD area.
What I found amazing after I joined is that on top of the 1Gb of data included in my plan. I also get a bonus 500mb of data per month. But whats the bloody point of this when it does not actually work 90% of the time. Getting hold of a person in some hidden Indian call centre is impossible.
Why would a company with a cripped network sell one of the best internet deals in Australia. And now that they are only charging $45 bucks for unlimited calls to any phone or mobile in australia I could only imagin that people taking up this deal will flood the already crippled network even more. Vodafone you are not providing what I have paid for. How in the hell do they get away with this! I dont see any point in writing or contactig the TIO. Im sure most people have already done this.
My biggest issue is the 3G internet. It does not work 90% of the time. And if it does work it is 10x's slower than I internet dialup connection.
I do get phone call drop outs here and there. But not that bad really...I have not really tested my phone outside the CBD area.
What I found amazing after I joined is that on top of the 1Gb of data included in my plan. I also get a bonus 500mb of data per month. But whats the bloody point of this when it does not actually work 90% of the time. Getting hold of a person in some hidden Indian call centre is impossible.
Why would a company with a cripped network sell one of the best internet deals in Australia. And now that they are only charging $45 bucks for unlimited calls to any phone or mobile in australia I could only imagin that people taking up this deal will flood the already crippled network even more. Vodafone you are not providing what I have paid for. How in the hell do they get away with this! I dont see any point in writing or contactig the TIO. Im sure most people have already done this.