Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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8145 Someone from QLD thinks vodafone is i never get service at 29 Dec 2010 08:59:49 AM
i never get service i have to have no bars on my vodafone to send a text or to make a call if i do have full bars it's telling me only emergancy calls can be made at this time . i have to walk around my house and yard to get no service or bars on my phone . i just wish i could get the service i pay for .. i have tryed contacting vodafone but they have told me i live to close to power lines i live on the bruce highway for god sake i just want to be able to make calls with my phone with full bars is that to much to ask..........